Creating A Standalone Rtv

Standalone RTV

Creating a standalone RTV is the simplest way to create a new Vendor Return. A standalone RTV will not be linked to a PO or associated with a past RMA. You will use a standalone RTV for the case that you would like to send back dead or overstocked items or if you can’t find the PO the original material was ordered on.

Create and Convert Vendor Return

• Order -> New -> Vendor Return / RTV

  

• Specify the vendor you are returning the items to

  

• Choose a shipping method

  

• Enter the quantities and Part Numbers of the items you are returning

  

• Ensure the net price per item is what you paid for it, referencing a previous PO or pricing history as needed to ensure you are getting the full credit amount due from the vendor

• Convert